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Why chose Cogenta?

Your partner in CRM excellence

Delivering integrated solutions where technology meets human understanding , with flexibility, expertise, and a commitment to your success.

We build tailored solutions, no one-size-fits-all.
We streamline workflows with smart tech & AI.
We deliver personalized service with hands-on collaboration.
We execute with agility for precise, on-time delivery.
Book a free call
Why chose Cogenta?

Your partner in CRM excellence

Delivering connected, integrated solutions where technology meets human understanding, with flexibility, expertise, and a commitment to your success.

Book a free call
We build tailored solutions, no one-size-fits-all.
We streamline workflows with smart tech & AI.
We deliver personalized service with hands-on collaboration.
We execute with agility for precise, on-time delivery.

10+ Years

Experience in client relations

15+ Projects

Successfully delivered

8+ CRM

Evaluated and Implemented
Our story

Built with passion, driven by purpose

Founded in 2023, our story begins with a passion for client success and grows with every project we deliver.

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10+ years of client relations experience

At Cogenta, our foundation is built on over a decade of experience in client relations.

From managing diverse teams to overseeing large-scale operations in B2C environments, this journey has honed our ability to understand client needs, craft tailored solutions, and consistently exceed expectations. While our expertise began in customer relations, we’ve carried this passion and client-focused approach into CRM consulting. Every solution we implement is designed not only to enhance business outcomes but to create meaningful customer experiences. Delivering exceptional value remains at the heart of everything we do.

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15+ projects successfully delivered

We’ve successfully delivered over 15 projects by combining a value-driven, goal-oriented approach with rigorous project management expertise.

Certified in Agile and Prince2 methodologies, we bring the perfect balance of structure, control, and flexibility to every project. By tailoring our approach to each client’s unique needs, infrastructure, and systems, we ensure that every project is delivered on time, on budget, and within scope. At Cogenta, going the extra mile isn’t just an option, it’s our standard, ensuring our clients’ success every step of the way.

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8+ CRM platforms evaluated and implemented

With experience in evaluating and implementing over 8 CRM platforms, Cogenta specializes in identifying the right solution for your unique business needs.

Whether it’s streamlining workflows or integrating complex systems, we design CRM solutions tailored to your goals and infrastructure. Our expertise spans a wide range of platforms, enabling us to adapt to different industries and deliver solutions that address immediate challenges while scaling with your growth.

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Our mission

Finding the right CRM, made simple

Struggling to find the right CRM for your business?

At Cogenta, our mission is simple: to make your CRM work for you, not the other way around. With over 8 platforms tested and implemented, we take the guesswork out of CRM selection.

Integration
Strategy

Want to discover what else we can do for your business?

Explore our full range of services to see how we can support your CRM journey and beyond.

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Our principles

Our principles behind
every solution

At Cogenta, our principles guide every solution we craft and every relationship we build. These core values shape how we work and ensure we deliver results that truly matter to our clients.

Long-lasting relationships

We build trust-driven partnerships that extend beyond project delivery.

Uncompromising excellence

We hold ourselves to the highest standards, delivering exceptional quality.

Rapid & agile deployment

We move fast and adapt quickly, ensuring seamless execution without compromising precision.

Continuous innovation

We embrace forward-thinking solutions, constantly evolving to drive meaningful progress.

Radical transparency

We prioritize honesty, open communication, and clarity in every interaction.

Our principles

Our principles behind every solution

At Cogenta, our principles guide every solution we craft and every relationship we build. These core values shape how we work and ensure we deliver results that truly matter to our clients.

Partnership

We collaborate closely to align every solution with your goals and vision.

Adaptability

We craft tailored solutions that seamlessly fit your processes and systems.

Excellence

We strive to exceed expectations, delivering impactful results every time.

Integrity

We prioritize honesty and deliver realistic solutions you can always trust.

Our team

Meet the team behind cogenta

At Cogenta, we believe in the power of people. Our small but mighty team combines deep expertise with genuine passion to deliver exceptional solutions for our clients.

Diego Mols
Co-Founder & Business Developer
‍@Cogenta

Diego, Founder of Cogenta, is driven by curiosity, an entrepreneurial mindset, and a passion for simplifying complexity. With over a decade of experience in CRM consulting, project management, and client relations, Diego specializes in crafting tailored solutions that empower teams and deliver exceptional customer experiences.

Known for his love of mind-mapping and strategic thinking, Diego thrives on building strong relationships and creating solutions that leave a positive impact. His passion for backpacking reflects his adventurous approach to tackling challenges, exploring new ideas, and navigating uncharted territory, both in life and in business. Guided by purpose and a commitment to helping businesses succeed, Diego combines technical expertise with a human touch.

Outside of work, he channels his energy into sports and embraces every challenge with determination and enthusiasm.

David Dao
Co-Founder & CRM Expert
@Cogenta

Diego, Founder of Cogenta, is driven by curiosity, an entrepreneurial mindset, and a passion for simplifying complexity. With over a decade of experience in CRM consulting, project management, and client relations, Diego specializes in crafting tailored solutions that empower teams and deliver exceptional customer experiences.

Known for his love of mind-mapping and strategic thinking, Diego thrives on building strong relationships and creating solutions that leave a positive impact. His passion for backpacking reflects his adventurous approach to tackling challenges, exploring new ideas, and navigating uncharted territory, both in life and in business. Guided by purpose and a commitment to helping businesses succeed, Diego combines technical expertise with a human touch.

Outside of work, he channels his energy into sports and embraces every challenge with determination and enthusiasm.

marketing effectiveness
client-centricity
sales growth
data-driven insights
seamless operations
sustainable adoption
system integration
mobile CRM access
marketing effectiveness
client-centricity
sales growth
data-driven insights
seamless operations
sustainable adoption
system integration
mobile CRM access

Your CRM
success partner

Expert guidance from strategy to successful deployment.
Schedule a call
5.0
Insights

The Cogenta perspective

Practical perspectives on CRM, AI, and technology—clear, thoughtful, and to the point.
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May 12, 2025

Top 5 CRM selection mistakes your small businesses can't afford

Master CRM selection, avoid pitfalls & challenges. Get our expert guide to finding the perfect CRM for your needs.

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5 critical CRM challenges facing SMBs in 2025

Master the 5 biggest CRM hurdles: selection, implementation, adoption, integration, and security - practical solutions for SMBs to boost efficiency and growth.

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Trends
March 31, 2025

High Earnings, Low Tech: Belgium's SMB Paradox

Discover why profitable Belgian SMBs lag in tech adoption and how simple digital tools can unlock major growth. Real solutions for real businesses that work now.

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