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Connected solutions

CRM solutions that connect your world to clients

Seamlessly integrated systems that eliminate silos and put your client relationships at the center of everything you do.

How we can help:
Advisory services: Strategy development and platform selection to build your connected business ecosystem.
Implementation: Seamless CRM configuration that integrates perfectly with your existing tools and workflows.
Managed services & training: Ongoing support, team training, and technical expertise to ensure your connected systems evolve as your business grows.
Book a free call
Holistic approach

Beyond CRM: Our integrated expertise

While CRM remains at our core, your business needs more than just client management to succeed. We connect your essential systems, streamline your processes, and align your technology with your goals鈥攃reating a business that runs smoother with less effort from you.

Marketing alignment

Turn your CRM data into your greatest marketing asset. Create personalized experiences that build lasting client relationships.

CRM consulting & system integration (SI)

Expert guidance to select, implement, and optimize CRM solutions that fit your unique business needs.

Integrations (iPaaS & custom APIs)

Connect your CRM with the tools you use daily. Eliminate duplicate data entry and create a single source of truth.

Business consulting

Align technology with your business goals. Streamline processes to reduce workload and increase efficiency.

IT consulting

Clear, jargon-free guidance on your digital journey. Practical solutions that grow with your business.

Begin your free discovery processDiscover how we work
Address your challenges

What's holding back your business?

Let's dig deeper...

Data chaos kills growth

Core contact & relationship management

Are you drowning in data, yet still thirsty for insights?

Fragmented systems and data silos are silently sabotaging your growth. Imagine sales, marketing, and support teams working with incomplete customer pictures. This chaos leads to:

  • Missed sales: reps lack crucial context, deals slip through the cracks.
  • Wasted marketing: campaigns miss the mark due to poor targeting.
  • Frustrated customers: inconsistent communication damages your brand.

Stop losing revenue to data anarchy. At Cogenta, we help you bring data clarity by providing a single source of truth to fuel informed decisions and unlock hidden opportunities.

Manual task overload

Sales force automation (SFA)

Is your team buried in busywork? Reclaim their time for what matters.

Are your valuable employees drowning in repetitive, manual tasks? 聽Lead management, sales follow-up, and customer service shouldn't be a drain on productivity. Manual processes cause:

  • Lost productivity: employees stuck on admin, not strategy.
  • Slow sales cycles: leads linger, conversions lag.
  • Bloated costs: inefficient processes eat into profits.

Liberate your team from the mundane. At Cogenta, we help you streamline workflows with CRM automation, eliminate busywork, and maximize your team's output, freeing them to focus on strategic growth.

Gut feeling decisions

Reporting & analytics

Stop flying blind.

In today's market, "gut feeling" is a gamble you can't afford. 聽Are you making critical business decisions based on hunches instead of hard data? Without deep customer insights, you're:

  • Missing market shifts: failing to spot trends and adapt proactively.
  • Personalization failures: generic campaigns that get ignored.
  • Wasting resources: ineffective strategies drain your budget.

Transform intuition into intelligence. At Cogenta, we help you unlock actionable insights from your customer data with CRM analytics, enabling data-driven decisions and predictable growth.

Tool overload

Integrations

Is managing your tools becoming a job in itself?

Companies today rely on many tools, but managing dozens of separate systems can create a new set of problems. 聽Tool overload leads to:

  • IT headaches: Managing many tools is hard for IT.
  • Wasted time: 聽Switching between tools slows down work.
  • Extra costs: 聽Hidden costs beyond just tool prices add up.

Simplify your operations with a unified platform. At Cogenta, we build integrated CRM systems, bringing your key business functions into one place. This reduces IT work, speeds up workflows, and cuts extra costs. Focus on growth, not tool management.

Impersonal experiences

Marketing automation

Customers feeling like numbers? Personalization is no longer optional.

In the experience economy, generic interactions are a customer churn accelerator. 聽Are you treating customers like transactions instead of valued relationships? Impersonal experiences lead to:

  • Customer churn: dissatisfied customers walk away.
  • Weak loyalty: no emotional connection, no brand advocates.
  • Lost lifetime value: missed repeat business and referrals.

Turn transactions into lasting relationships. At Cogenta, we help you craft unique customer journeys with CRM-powered personalization, fostering loyalty and transforming satisfied customers into passionate advocates.

Leaky sales pipeline

Sales force automation (SFA)

Are leads slipping through the cracks? It's time to seal your sales pipeline.

Is your sales pipeline leaking revenue? Disorganized lead management and inconsistent follow-up are silent profit killers. 聽A leaky pipeline means:

  • Missed opportunities: valuable leads are lost and forgotten.
  • Low conversions: ineffective nurturing fails to convert prospects.
  • Sluggish growth: revenue potential remains untapped.

Capture every opportunity and accelerate growth. At Cogenta, we help you optimize your sales pipeline with CRM, ensuring no lead is left behind, boosting conversion rates, and driving predictable revenue growth.

Customer service bottleneck

Customer service & support

Is customer service scalability a nightmare? Scale support without sacrificing satisfaction.

As you grow, is customer service becoming a bottleneck, threatening customer satisfaction? 聽Traditional support models struggle to keep pace, leading to:

  • Long wait times: frustrated customers seeking help elsewhere.
  • Decreased quality: overwhelmed agents provide rushed support.
  • Increased churn risk: poor service drives customers away.

Transform customer service into a growth engine. At Cogenta, we help you provide a scalable platform for exceptional support with CRM, ensuring efficient issue resolution, empowered agents, and unwavering customer loyalty, even as you scale.

End-to-end CRM聽service

How Cogenta helps you overcome these challenges

Your end-to-end CRM partner.

Our CRM聽services detailed

From selection to optimization, we ensure your CRM works for you, efficiently and effectively.

1.聽 Advisory
2. Implementation
3. Training & support
Book a free callExplore our other services
Advisory services include:
  • CRM strategy
  • Software selection
  • Assessments and roadmap creation
  • Business case development
  • Migration planning
  • Implementation health check
Implementation services include:
  • Migrations
  • Configuration
  • Integrations
  • Platform custom application development
  • New feature rollout
  • Analytics and reporting
Training & support services include:
  • Onboarding
  • Functional and technical support
  • Administrators
Explore our other servicesBook a free call
Next steps

Ready to get started?

Here鈥檚 how we begin transforming your client relationships:

Discovery call

(30min)

We'll discuss your vision and goals to ensure we're aligned.

Technical diagnostic

(1 hour)

A deeper look into your current setup to identify opportunities and requirements.

Custom project proposal

You'll receive a detailed offer outlining the scope, timeline, and investment.

Poject kick-off

We officially start bringing your project to life!

Book your discovery call now
Testimonials

Hear feedback from our clients

Success stories powered by Cogenta

Edward Massaut
Co-founder @Bravos Research

"Cogenta delivered a system that worked for our team, adapting quickly without overcomplicating things. They focused on needs."

April 25th, 2025
路
Bettina Boon Falleur
Head of EthCC @ETH France

"They unified our complex, fragmented data into one seamless CRM system that truly works for how we operate."

April 25th, 2025
路
Ga毛l Van Gijsegem
BU Director @Hive5

"Achieved project readiness on time! Cogenta formalized our expansion plan, implemented PRINCE2 governance, and built key internal capabilities."

April 18th, 2025
路
Ga毛l Van Gijsegem
BU Director @Hive5

"Achieved project readiness on time! Cogenta formalized our expansion plan, implemented PRINCE2 governance, and built key internal capabilities."

April 18th, 2025
路
Bettina Boon Falleur
Head of EthCC 聽@ETH France

"They unified our complex, fragmented data into one seamless CRM system that truly works for how we operate."

April 25th, 2025
路
Edward Massaut
Co-founder @Bravos Research

"Cogenta delivered a system that worked for our team, adapting quickly without overcomplicating things. They focused on needs."

April 25th, 2025
路
Ga毛l Van Gijsegem
BU Director @Hive5

"Achieved project readiness on time! Cogenta formalized our expansion plan, implemented PRINCE2 governance, and built key internal capabilities."

April 18th, 2025
路
Edward Massaut
Co-founder @Bravos Research

"Cogenta transformed how we manage client relationships by implementing HubSpot, automating workflows, and providing clear business insights"

April 25th, 2025
路
Ga毛l Van Gijsegem
BU Director @Hive5

"Achieved project readiness on time! Cogenta formalized our expansion plan, implemented PRINCE2 governance, and built key internal capabilities."

April 18th, 2025
路
Bettina Boon Falleur
Head of EthCC 聽@ETH France

"They unified our complex, fragmented data into one seamless CRM system that truly works for how we operate."

April 25th, 2025
路
Edward Massaut
Co-founder @Bravos Research

"Cogenta delivered a system that worked for our team, adapting quickly without overcomplicating things. They focused on needs."

April 25th, 2025
路
marketing effectiveness
client-centricity
sales growth
data-driven insights
seamless operations
sustainable adoption
system integration
mobile CRM access
marketing effectiveness
client-centricity
sales growth
data-driven insights
seamless operations
sustainable adoption
system integration
mobile CRM access

Your CRM
success partner

Expert guidance from strategy to successful deployment.
Book a free call
Book a free call
5.0
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