Fixed-scope project
01From EUR 10,000
3 to 4 months
- Scope and price agreed up front, no hidden costs.
- A full end-to-end system typically starts from EUR 10,000, and the final figure follows the scope.
- Staged so useful parts go live early.
[How we work]
From first call to a running system
A structured, proven method for CRM and integration projects: alignment first, staged delivery, value live early. This page is exactly what working with us looks like.
Watch how we work
[The method]
The 5-step journey
Step 01
Align
We begin by defining goals & vision and ensuring stakeholder alignment across your organization.
In this critical first step, we work closely with your leadership team to understand your business objectives, challenges, and vision for your CRM implementation. We identify key stakeholders and establish clear success metrics to ensure everyone is aligned on what success looks like.
Step 02
Discover
We identify requirements, assess potential solutions, and understand your unique environment.
Our discovery process involves a deep dive into your business processes, user needs, and technical landscape. We document your requirements, analyze your data architecture, and identify integration points with existing systems to create a comprehensive project blueprint.
Step 03
Select
We collaborate with you to choose the right CRM and supporting tools for your needs.
Based on our discovery findings, we evaluate and recommend the optimal CRM platform and supporting technologies that will best serve your requirements. We provide clear comparisons and justifications for our recommendations, ensuring you make an informed decision.
Step 04
Implement
We set up, configure, and integrate the system for a smooth deployment.
Our implementation team follows industry best practices to configure your CRM system, build custom components as needed, integrate with your existing technology stack, and migrate your data. We employ rigorous testing protocols to ensure everything works as expected before launch.
Step 05
Transition
We train your teams, offer ongoing support, and ensure scalability for long-term success.
The final step focuses on ensuring user adoption and ongoing success. We provide comprehensive training tailored to different user roles, establish support processes, and create documentation. We also develop a roadmap for future enhancements to ensure your CRM grows with your business.
[The engagement]
What working with us costs, and how long it takes
You know exactly what you are paying and what you are getting before any work starts.
Ongoing partner
02Monthly, no lock-in
time and materials
- For open-ended or evolving work: time and materials, or a simple monthly arrangement.
- Same team, same standards, no minimum lock-in.
- Ideal after a project, when the system should keep evolving with you.
[The discipline]
Your CRM is too important to leave to chance
We combine proven methodologies to deliver complex system integrations with predictable results: on time, within scope, on budget, and no surprises.
Structure
PRINCE2
Structure & governance for controlled project delivery with clear accountability.
Adaptability
Agile
Adaptability & iteration to respond quickly to changing requirements.
Sequence
Waterfall
Sequential & thorough planning for comprehensive documentation.
Our teams are certified in: PRINCE2 7 Practitioner · Agile (Scrum & Kanban) · Waterfall
[The results]
What the numbers say
21%+Boost in sales
27%+Increase in customer retention
5h+Weekly time saved on admin tasks
Based on our analysis and client results.
While bigger teams spend quarters reorganizing,an SMB can stand up the system now and compound
See what one system would change
A free 30-minute call: we walk through where your revenue leaks and what fixing it actually takes. No pitch.
The Cogenta perspective
Why CRM projects fail small businesses
Aug 9, 2026CRM
Read article
AI visibility: do you exist when buyers ask AI?
Jul 8, 2026AI
Read article
AI layoffs: what the data actually shows
Jul 7, 2026AI
Read article
Top 5 CRM selection mistakes your small businesses can't afford
May 12, 2025CRM
Read article
5 critical CRM challenges facing SMBs in 2025
May 7, 2025CRM
Read article
High Earnings, Low Tech: Belgium's SMB Paradox
Mar 31, 2025Belgium
Read article
Should your SMB subscribe to tech integration services?
Mar 13, 2025Automation
Read article
The No-Code playbook for SMB Integrations & Automation
Mar 12, 2025Automation
Read article
How artificial intelligence is transforming CRM
Mar 4, 2025AI
Read article
CRM vs. Spreadsheet: Top 3 reasons it's time to upgrade
Mar 4, 2025CRM
Read article